1. What is Babeigh?
Babeigh is an online retailer specializing in high-quality baby gear, nursery furniture, and parenting essentials. We focus on safety, comfort, and practicality to make life easier for parents and little ones.
2. Where are your products shipped from?
We partner with trusted fulfillment centers across the U.S. and internationally to ensure fast and reliable delivery. All orders are shipped with tracking information and insured for peace of mind.
3. How long will it take to receive my order?
Orders take up to 3 business days to process. Once shipped, delivery typically takes 7–10 business days depending on your location and logistics. You’ll receive a tracking number by email once your order is on the way.
4. What if my order doesn’t arrive?
If your order hasn’t been delivered within 30 days from the purchase date, you’re entitled to a full refund or replacement. Please contact us at support@babeigh.com and we’ll resolve it promptly.
5. What is your return policy?
All sales are final; however, we replace items free of charge if they arrive damaged or become defective within 30 days of delivery. Just email us with your order number and photos of the issue.
6. How can I contact customer service?
You can reach our support team by emailing support@babeigh.com or texting us at (786) 735-2002 during business hours (Monday–Friday, 9AM–5PM EST).
7. Can I cancel or change my order?
We can cancel or modify your order if it hasn’t entered processing yet (usually within the first 24 hours after placing it). Contact support@babeigh.com as soon as possible.
8. Are your products safe for babies?
Yes. We carefully source our products from reputable manufacturers that comply with relevant safety standards. All items are designed with durability, comfort, and baby safety in mind.
9. Will my items arrive together?
Sometimes products ship from different fulfillment centers, so they may arrive in separate packages on different days. You’ll receive tracking for each shipment.
10. Do you offer warranty or replacements?
Yes. If your product arrives defective or breaks within 30 days, we’ll replace it at no cost to you.